Turn scattered customer feedback into a clear weekly roadmap. Stop guessing what to build next.
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Feedback pours in from Slack, email, Intercom, App Store reviews — all in different places with no single view.
Your team spends hours every week reading, tagging, and grouping feedback manually. Time that should go into building.
Without clear priority signals, teams build what's loudest — not what matters most. The real pain stays hidden in the noise.
One platform that ingests all your feedback, finds the signal, and tells you exactly what to build next.
Connect Slack, email, Intercom, App Store, and more. All feedback flows into one clean, searchable inbox.
Our AI automatically groups related feedback into themes — so "search is broken" and "can't find anything" become one insight.
Each theme gets a score based on volume, sentiment, and user impact. Know at a glance what's Critical vs Nice-to-have.
Every Monday you get a clear, concise brief: top themes, trend changes, and your top 5 priorities. Ready to share with your team.
Export your priority report as PDF or CSV. Drop it straight into Linear, Jira, or your next sprint planning session.
Link your feedback channels — Slack, email, Intercom, App Store — in one click.
Our AI reads every item and groups them into meaningful themes automatically.
Each theme is scored by volume, urgency, and user impact so you know what to fix first.
Get your weekly brief on Monday. Build the right things. Watch satisfaction scores climb.
Raw feedback → AI themes → clear priorities. Three steps, zero manual work.
Start free. Upgrade when you're ready. Cancel anytime — no questions asked.
Pay as you go. Use credits for one-time reports or extra processing.
Our AI reads each piece of feedback and uses natural language processing to group semantically similar items into themes — so "search is broken" and "can't find my documents" are automatically clustered together, even though they use different words.
Absolutely. Cancel at any time directly from your dashboard with no questions asked. You'll keep access until the end of your billing period and won't be charged again.
A feedback source is any connected channel: a Slack workspace, an email inbox, an Intercom account, an App Store listing, etc. Starter supports 1 source; Pro and Unlimited support unlimited sources.
Yes. All data is encrypted in transit (TLS) and at rest (AES-256). We never use your feedback data to train our models without explicit consent. You can delete all your data at any time from account settings.
Yes — credits never expire. Buy them once and use them whenever you need extra processing, one-time reports, or burst capacity beyond your plan limits.
Pro gives you everything most teams need: unlimited sources, advanced AI, priority scoring, and email support. Unlimited adds custom integrations (Linear, Jira, Salesforce), a dedicated support channel, early access to new features, and full API access for building custom workflows.
Join 500+ product teams who ship smarter with PatchDark.